How to delete your data

Use one or more of the options below to remove personal data and end your use of DuoVision.

Last updated: May 2026destek@duovision.com.tr
1

Delete your account in the app

  1. Sign in to the app
  2. Open the profile icon in the top-right corner
  3. Go to Settings → Account
  4. Choose "Delete account"
  5. Complete the confirmation steps
Note: When your account is deleted, your personal data, analytics history, and Instagram connection are permanently removed from DuoVision.
2

Disconnect Instagram / Facebook

  1. Sign in to Facebook or Instagram
  2. Go to Settings → Security and login → Apps and Websites
  3. Find the "DuoVision" app
  4. Select "Remove" or "Disconnect"
Note: This immediately stops DuoVision from accessing data through your Instagram/Facebook authorization.
3

Request by email

For deletion requests or other personal-data requests, email destek@duovision.com.tr.

Note: Include your full name and the registered email on your DuoVision account. We aim to process requests within 30 days.
4

Categories we remove

  • Account profile (name, email, phone)
  • Instagram and Facebook access tokens
  • Analytics history and reports
  • Payment history (except where law requires retention)
  • AI-processed content data held for the service
  • Session and usage data
Note: Invoice and billing records may continue to be retained for up to ten (10) years where required by applicable tax and bookkeeping law.

Contact

destek@duovision.com.tr

DuoVision

Tax ID: 14491959340

Selçuk Mahallesi Şehit Ömer Halisdemir Caddesi GizliBahçe Konutları B Blok No:6 Selçuklu/Konya

© 2026 DuoVision · Data deletion · Last updated: May 2026